STORE GUIDE
Delivery company
We will send it by Yamato Transport.
*Overseas delivery: Currently not available. Delivery is limited to Japan only.
Shipping Shipping fee: Free
Shipping date We will ship within a maximum of 45 days after receiving your order because it is completely made-to-order.
In the case of bank transfer, we will judge that the order has been confirmed after confirming the payment.
If there is a long holiday (Obon, year-end and New Year holidays, Golden Week, etc.), the date will be longer than usual.
Tracking service After shipping the product, we will send you an inquiry tracking number by email.
Delivery during absence For delivery during absence, we will respond with an absent delivery contact form. Please check the absence contact form as soon as possible and request Yamato Transport to redeliver.
We do not accept wrapping wrapping.
About payment method
means of payment
We accept the following payment methods.
◆Credit card ◆Bank transfer ◆Amazon Pay
◆Rakuten Pay
credit card
Acceptable credit cards [VISA] [MASTERCARD] [AMEX] [JCB]
The payment amount will be automatically deducted from the designated account based on the agreement with each credit company.
Depending on the customer's usage status, etc., we may ask you to change to another payment method.
Please make a bank transfer to the designated account. Please pay the transfer fee by yourself.
Transfer account Bank name Mizuho Bank Branch name Chofu Account type Ordinary Account number 1361982
Account name Misty Collection Co., Ltd.
Amazon Pay
You can place an order using the address and credit card information registered on Amazon.co.jp.
You need an Amazon.co.jp account to use it.
Rakuten Pay
You can place an order using the address and credit card information registered in your Rakuten ID.
You can earn and use "Rakuten Points" at the time of payment.
Rakuten member registration is required to use it.
Consumption tax standard tax rate 10%
* Fractions less than ¥1 will be rounded down.
Handling precautions
Please refer to the handling precautions page
Cancellations, returns, exchanges, and changes to order details
<Customer convenience> Cancellations, returns, exchanges, and changes to order details As a general rule, we cannot accept cancellations, returns, exchanges, or changes to orders that have been officially accepted. The same is true even before the product is shipped. note that.
<Due to our mistake> Canceled, returned or exchanged products are carefully inspected one by one, and we pay close attention to quality control. In the unlikely event that the product is damaged or defective, or if you receive a product that is different from what you ordered, please contact us within 3 days . Please send the product back to us by cash on delivery.
About receipt
receipt
You can issue a receipt from your order history by logging into your account .
Contact information
Inquiries about online stores and products
Please contact us from CUSTOMER SERVICE
Business operator / contact information Store nameSARARTH ONLINE STORE
Sales company name: Misty Collection Co., Ltd. Sales manager: Masami Munakata Location: 1-36-8 Fuda, Chofu-shi, Tokyo 182-0024
Phone number 042-441-0015
https://www.sararth.com